Publisher's Description

INC8700 Incident Category Definition Document

INC8700 Incident Category Definition Document Publisher's Description

The key to a successful Incident Management process is having clearly defined categories created in your IT Service Management tools. This document provides a template and a list of common categories that can be used to better track and perform trend analysis of your incidents. Word document If this document is of interest, consider the entire Incident Management Toolkit. It includes this file and many others. Click to learn more.
Publisher The Art of Service
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document    management    incident    categories   

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