Problem Management Process Kit by The Art of Service
The solution to your Problem Management worries is here!The Problem Management Toolkit is a well thought out and carefully designed to meet the nee...
eLearning - ISO/IEC 20000 by The Art of Service
Certification : None
Duration : 5 Hours
Course Delivery : Self Paced E-Learning
The Art of Service's’ learning products on ISO/IEC 20000 not o...
The Supplier Management Toolkit by The Art of Service
Finally, there is a practical guide to managing supplier performance. This much-needed Toolkit is a must read for all executives and practitioners ...
The Service Design Tool Kit by The Art of Service
The foremost "how-to" guide to IT Service Design
ITIL® Service Design is at the heart of Service Management's best practices being adopted world-w...
The Risk Management ToolKit by The Art of Service
"Take Charge – Not Risks"
how to assess continuously what could go wrong (risks)
determine which risks are important to deal with
implement str...